He... Or is it she??? The face is beautiful but the voice is harsh... Perhaps neither???. The famous orc teeth and face is always covered by mask and eyeglasses. Family heirloom
The name is Ericka Elrod an ex soldier... Well... Yeah... Before the exile.

The personality is Upgoing as something...despite the soldier background

Another details perhaps he is kinda mixed and the mother genes is really hit hard for the appearance.

Item : option 1